Worldwide Shipping 
When you order the children shoes, you need to choose according to the insole length.
The comfortable insole length is the foot length + 1cm.
For example: You child foot length is 15.5cm, and then you need to order the insole length 16.5cm.
| Size Chart for Your Reference | ||||
| US Size(Shoe Size) | CN Size | EUR Size | Brazil Size | Inner Length |
| 8.5 | 25 | 25 | 25 | 16.5cm |
| 9.5 | 26 | 26 | – | 17cm |
| 10 | 27 | 27 | 26 | 17.5cm |
| 11 | 28 | 28 | 27 | 18cm |
| 11.5 | 29 | 29 | – | 18.5cm |
| 12 | 30 | 30 | 28 | 19cm |
| 13 | 31 | 30 | – | 19.5cm |
| 1 | 32 | 31 | 29 | 20cm |
| 1.5 | 33 | 32 | 31 | 20.5cm |
| 2.5 | 34 | 33 | 32 | 21cm |
| 3.5 | 35 | 33 | 33 | 21.5cm |
| 4 | 36 | 34 | – | 22cm |
| 5 | 37 | 35 | 34 | 22.5cm |
Item Specifics
Choose your own shipping method either free or little fee
How it works?
Once you, click on "ADD TO CART" and before you choose your payment method, you will get a chance to select your preferred shipping method. Most of the time It could be FREE SHIPPING or with a little shipping fee, with or without tracking.
Do you ship worldwide?
Yes, we do to many countries. Most of the time, we provide free global shipping. Unfortunately, due to current economical & tariff changes, certain shipping services have been changed. As a result, we have skip certain countries. Also, some manufacturers charge shipping fees.
Shipping and Delivery Times
We Ship within 1-5 business days
These are our estimated delivery times:
| Location | *Estimated delivery Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-45 Business days |
| Asia | 10-40 Business days |
| Africa | 15-45 Business days |
How do you ship packages?
Packages from our Factory Outlets in Asia will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you provide tracking information?
Yes, We do base on the shipping method you chose. Certain shipping methods do not have tracking. If the shipping method, you chose has tracking, we will inform you the tracking number. By any chance, you have chose the shipping with tracking and you did not get your tracking, please contact us. We will let you know your tracking asp.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
It depends, if you have bought from different manufacturers. they come in different packages.
Also, for logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ShoppersComplex.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.shopperscomplex.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thanks!
Please, contact us if you have any question
Shopperscomplex, Las Vegas, USA
A few reasons why buy from us:
Our reviews are verified for authenticity
At 35 were great. Will Put insole. Otherwise good quality.
Very nice thank you
Everything is just super, rosemir 11.5-20 cm sidoshvi.
Super the best :)
Very beautiful. Sorry that we understand wrong. THE size is for children. Already great. Not babies. However recommend buying. Very beautiful.
Great quality, worth it takes to get
Excelente
Product and excellent parabens will comorar more thank you.
Very beautiful, super satisfied
Very nice!. I'll buy again.
Cool sneakers, quality, for the summer the most it. Thanks to the store for the fast delivery, i recommend
item super good store good job
my second purchase, same shoes, same shop different sizes and I'm very satisfied, good quality shoes, cool design..store is the best, after I placed my order, the seller immediately sent the item so shipping is amazingly fast, expected to arrive on July 14 but arrived in Australia today July 2, I'm so happy. Thank you seller!
Sneakers super very high quality sewn neatly
Excellent store,recommend to by from this seller.
Beautiful shoe, perfect, arrived in great condition package. beautifully packaged.
Excellent sneakers!
The color is totally different
Keds came for a month. The quality is good, the size is just 35 ros.
Perfect
Super quality!
Good quality! Beautifully packaged. 9,5 corresponds to size 26
Wonderful... fast delivery and very good. Loved can buy without fear
Is beautiful. Amazing. Great quality jeans. Like the photo. Cheated in size. Could not understand the table. And not live in China right KKK. But the foot will grow and that's okay. Comes cute. Already want others.
Was shipped quickly and received fast. product like photo
maravilhoso!
Seventh store rewarding
Same as on the picture are really great only fall they called 2 sizes smaller. So fit unfortunately not
I amazing
Order for my son, I really love
Very wonderful am ordering other
Liked me looks good, is pretty great finish (the same photo) bought the number 8.5 The equivalent number 25 here in Brazil. so had a small delay in delivery due to service mediocre post. But! TD is OK, recommend. Att: Lucio Gadelha
More beautiful in person. It has a sole anti slip amazing! Excellent quality. Beautiful. Was very big on my son, but has no importance, because can save. I did not pay attention in the table, advise the measure feet with a ruler before buy. THE store sent very fast. Came well packaged and included a great bag to store. Im in love with this tennis. Was a purchase satisfactory. I recommend the store. Already bought before and will continue. Exceptional quality. Personally it is much more beautiful than the pictures.
Loved tennis, muitoo beautiful, like in description. Arrived with 60 days. Ceará Brasil.
BEST!!!
Seller at the top
Shipping super fast) store sent 20.05, i received 31.05 parcel. The quality is excellent. Seller recommend. Thank you.
Dakujem
The colour is not exactly the same as the photo but more blue
Cool
High quality, fast delivery
Cool. Thank you.
looks as described. runs small.
Healthy sneakers, fast delivery, on the insole written 29 size 18,5 cm
Thank you very much,,,
Very good beautiful but not served in my small
Oooochen cool sneakers! size corresponds to the size grid of the store. Qualitatively, beautifully, conveniently!
Great love it! Shipped in a week! Great store
Perfect, like photo and size well pulling at half a larger number
My daughter just loved tennis. Very beautiful as description.