We send a confirmation e-mail once you place an order.
We send 2nd e-mail after your order has been shipped. This is contained the tracking information with some instructions on how to track your parcel. The total time it takes to deliver your item is described below:
Your order is shipped within 1-5 business days. This “1-5 business days” is known as Processing Time. Your item will be ship after processing. There are few steps involved with processing.
1- Receiving your order
2- Waiting for payment released
3- Inspection of your Product and packing
4- Ship your order
After processed and shipped your order, we will email your tracking number. Click here to check your tracking information. If you have any problems tracking your number, please contact us at [email protected]
All items being sold at Shopperscomplex are guaranteed to be delivered base on following information.
We refund your full payments if you did not receive your item before the Guaranteed Time.
Full refunds may not available under the following circumstances. Please give us more time for the delivery base on following circumstances:
1.Delays caused by the buyer providing incorrect or incomplete delivery information.
2 Delays in delivery caused by any force majeure incidents, such as natural disasters, bad weather, and war.
3.Any order that is lost or stolen after your item has been delivered. In other words when tracking information says your item has been delivered.
4.Delays in delivery caused by any other beyond Shopperscomplex control, such as Customs issues.
Estimated Delivery Time is base on your location. Please note certain countries may not have tracking information. Check the bottom list in order to find out your country’s delivery time and tracking availability.
As we all know that International shipping is more complicated. Your goods have to go through both countries customs and transit stations. This is where uncontrollable delays take place much appreciation for your understanding.
Please keep in mind that, we do not ship items purchased to any other address except to your originally entered address or PayPal profile address. Basically, this is to avoid any misleading and fraudulent practices. However, if you want your delivery to another address, kindly change your address prior to purchase.
If by any chance, your purchased item/items are misplaced and come back to us due to wrong address that you had provided, then, you have to pay for the shipping. (if it is our fault we will take full responsibility)
Your Satisfaction is Our Success
Thank you for Shopping at ShoppersComplex